Refund Policy
Last updated: April 16, 2026
This Refund Policy outlines the conditions under which fee payments made through the school ERP system may be eligible for refund. Please read this policy carefully before making any payment.
1. Fee Payment Overview
All fee payments processed through this ERP system (school fees, admission fees, transport fees, activity fees, etc.) are subject to the refund terms described in this policy.
2. Refund Eligibility
Refunds may be considered under the following circumstances:
- Duplicate Payment: If a fee is paid more than once for the same student and same period due to a system or user error.
- Overpayment: If an amount exceeding the actual fee is collected.
- Admission Cancellation: If a student's admission is cancelled before the commencement of the academic session (subject to deduction of processing charges).
- Service Not Rendered: If a paid service (e.g., transport, activity) was not provided due to reasons attributable to the institution.
3. Refund Schedule
Refund amounts, where applicable, are governed by the following schedule:
| Scenario |
Refund Amount |
Processing Time |
| Duplicate / erroneous payment |
100% of excess amount |
7–10 working days |
| Admission cancellation (before session start) |
Fee paid minus processing charges |
15–20 working days |
| Transport fee (unused months) |
Pro-rated refund for unused period |
10–15 working days |
| Activity / event fee (cancelled by school) |
100% of amount paid |
7–10 working days |
4. Non-Refundable Fees
The following fees are strictly non-refundable under any circumstances:
- Registration / Application fees
- Annual maintenance charges
- Examination fees once exams are conducted
- Late fine charges
- ID card, uniform, or material charges once issued
5. How to Request a Refund
To initiate a refund request, follow these steps:
- Submit a written application to the school accounts office with proof of payment (receipt number, payment screenshot, or bank statement).
- Mention the reason for the refund request clearly.
- The accounts team will verify the claim and process within the stipulated timeline.
- Approved refunds will be credited to the original payment source (bank account / UPI / card).
6. Refund Processing
Refunds are processed through the original mode of payment. Cash refunds may be issued for cash payments at the school accounts office during working hours. Online refunds will be credited to the payment source within the applicable timeline.
7. Dispute Resolution
In case of any dispute regarding fee refunds, the matter shall be escalated to the school Principal / Management. The decision of the school management shall be final and binding.
8. Changes to This Policy
The school reserves the right to amend this Refund Policy at any time. Any changes will be communicated via official school notice or updated on this page.